Shipping

Most items are ready to ship and we are able to get them in the mail within 1-3 business days. Our custom engraving orders can take up to 9 days to ship. We do try to get everything shipped as soon as possible.

For orders $35 and up we ship your items for free via USPS Mail Services. You will receive an email that your order was completed and will include tracking. If you need your items by a certain date, there are options for you to purchase faster shipping. 

*Please Note: Custom Orders are exempt from express shipping.

If your item is returned because it was sent to the wrong address or undeliverable, it is not The Parched Pony's responsibility to pay shipping to resend it. If your address is wrong, package gets lost, or delivered to the wrong address, please understand that The Parched Pony cannot be held responsible.

Please email parchedponyusa@gmail.com with any questions you have!